Pharmacy management

In order to run public pharmacies successfully and to stand out from the competition, it is particularly important to establish proximity to the patient and to create strong customer loyalty through individualised service. However, there is often not enough time to take care of patient counselling in detail, as many processes in pharmacies are still manual and time-consuming. Processes can also be optimised in the central pharmacies of hospitals in order to save time, increase patient safety and improve workflows. With targeted pharmacy management, you can make both types of pharmacies more efficient and establish automated process standards.

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What is pharmacy management?

Pharmacy management includes the management and coordination of all workflows in pharmacies, from the packaging and storage of medicines to the dispensing of medicines to patients. Targeted pharmacy management is intended to facilitate the day-to-day work in public pharmacies and central pharmacies and to simplify and accelerate the daily processes, and make them more efficient.

Pharmacy management can be improved with the help of certain software solutions and systems. These include, for example

Order picking systems
Packing systems
Pharmacy robots
Storage systems
Inventory control software
Supply chain tracking software

Which processes can be improved by efficient pharmacy management in public pharmacies?

Storage

You can only save costs if you optimally utilise your storage capacities and store the number of medicines that is really necessary. Without unnecessary storage, you will have less capital tied up, and at the same time, you will avoid possible bottlenecks and waste due to expired medicines by having a good overview.

Robotic dispensing machines, pharmacy robots and also storage systems ensure compact storage and an improved workflow because they avoid time-consuming maintenance of the inventory. Instead, your error rate decreases with pharmacy automation and the ability to deliver increases. It also makes dispensing medicines faster and safer, so you gain valuable time for your customers.

Medication management and inventory control

For efficient goods logistics in public pharmacies, you should be able to see your medication availability at any time. It therefore makes sense to have an optimised inventory management system as well as a clear product management system that records and displays expiry dates, batch numbers, and also input and output activities.

This way, you control all material movements and support the flow of goods.

Flow of goods

A fast flow of goods without much effort makes sense in order to be able to deliver the right medicines to the patient quickly. With efficient pharmacy management, automated systems take care of packaging and picking, so that the flow of medicines can be accelerated. This way, the required medicines are delivered directly from the warehouse to the sales floor, freeing up time for patient care.

This strengthens customer loyalty, trust and service quality. Automating the dispensing process and having traceable and labelled medicines also increases patient safety.

Supply chain control

Once you have requested medicines from another site, or they are delivered through the in-house pneumatic tube system, you need to keep an eye on the supply chain.

What is the order and what is the current status? Where is the medicine and which delivery method has been chosen? To make the entire delivery process clear, you can use special software to ensure control and traceability.

How can you optimize your processes in central pharmacies using pharmacy management?

Optimization of purchases

Thanks to the overview of your stocks, you can optimize your purchases with an automated pharmacy management, and thus control your costs at the same time. You avoid unnecessary storage of medicines because only the medicines that are really necessary are reordered. Waste is also avoided, as the medicines are used up in good time according to their expiry date.

Inventory management and control

It is crucial that you have an overview of the medication stock in the hospital at all times in order to be able to react to shortages in time. A pharmacy management system ensures that you can manage and automatically replenish your stock. To do this, orders are forwarded to the appropriate locations in a controlled manner via interfaces.

Storage and dispensing of different medication formats

Thanks to our automated storage systems for central pharmacies, you can store medicines in different forms: This way, liquid and solid medicines, injection solutions and also highly compacted large quantities are stored safely.

Medication can also be dispensed in different formats. Whether patient-specific individual doses, blister packs, ampoules or vials - our systems pack medicines according to your needs, and thus facilitate the replenishment of your medicine cabinets, trolleys and the distribution of medicines in the hospital. This makes the administration of medicines to your patients even more effective, faster and safer.

Connection to transport solutions

Our scalable pharmacy systems can easily be combined with automated transport systems to ensure a complete medicine supply chain. This means you know where each medicine is at all times, eliminating interruptions in your workflow. At the same time, this improves inventory control and increases medication safety.

Q&A

Why is pharmacy management important?

Pharmacy management is important because it can significantly relieve the workload of specialised staff in public pharmacies. Automated solutions can facilitate recurring tasks such as medication packaging, dispensing, storage and returns, leaving more time for other tasks. The process support reduces the administrative workload and you can concentrate fully on advising your patients.

Automated pharmacy management is also helpful in central pharmacies such as the supply of medicines in hospitals, as here the work processes are optimised, patient safety is increased and decisive time is saved in the administration of medicines. Our systems can also address individual requirements in the dispensing of medicines.

Since all data are displayed in the system of a corresponding pharmacy software, the management of stocks can be optimised in both types of pharmacies, the dispensing of medicines can be controlled and the delivery processes can be traced.