Site Installation Manager - Pharmacy Automation
Location: Remote, with 100% travel
January 7, 2025
** This position requires 100% travel to install pharmacy automation systems at customer sites. Do not apply if you cannot meet this requirement. **
The Site Installation Manager is responsible for the electromechanical installation and testing of Pharmacy Automation systems at customer sites from start to finish.
As the installation leader, the Site Installation Manager is responsible for coordinating all onsite work with Swisslog Healthcare and third-party representatives as required. Exceptional technical skills and attention to detail are essential to bring our automation live. This position involves hands-on work with state-of-the-art automation. The Site Installation Manager represents Swisslog Healthcare to our customers and must demonstrate exceptional customer service skills, working with pharmacy and hospital staff, as well as contractors.
This is a road-warrior position, with extensive travel to industry leading hospitals and healthcare systems throughout the United States and Canada.
The Site Installation Manager is responsible for the electromechanical installation and testing of Pharmacy Automation systems at customer sites from start to finish.
As the installation leader, the Site Installation Manager is responsible for coordinating all onsite work with Swisslog Healthcare and third-party representatives as required. Exceptional technical skills and attention to detail are essential to bring our automation live. This position involves hands-on work with state-of-the-art automation. The Site Installation Manager represents Swisslog Healthcare to our customers and must demonstrate exceptional customer service skills, working with pharmacy and hospital staff, as well as contractors.
This is a road-warrior position, with extensive travel to industry leading hospitals and healthcare systems throughout the United States and Canada.
Short Facts
-
, United States of America -
Project Management -
Permanent Position
Your collaboration
The Site Installation Manager is responsible for directing and completing the installation and commissioning of our Pharmacy Automation products at customer sites.
Installation (70%)
Installation (70%)
- Assemble, install, wire, configure and test Pharmacy Automation Solutions.
- Direct and coordinate all onsite work performed by Swisslog Healthcare and third-party representatives.
- Represent Swisslog Healthcare at on-site customer coordination meetings, and act as the customer’s primary contact for the hardware installation.
- Advise and escalate project and installation issues to the broader Pharmacy Automation team and the Project Manager.
- Provide technical and installation assistance to the business team as required.
- Logs and report issues using established procedures.
- Assist with the connectivity of the automation hardware to the software environment.
- Lead the final quality assurance tests on installed equipment and complete all required documentation in the preparation for training activities.
- Support the training of customers and internal staff as required.
- Provide on-site support for go-live activities and coordinate the transition to Customer Care and the Field Service organization.
- Assist the Customer Care organization with special projects and assignment as requested.
- Other duties as assigned.
Your competence
- Associates degree (Technical, Vocational or Military Training) or
- 5+ years field service experience on related electro-mechanical products
- Computer Proficient: General office application skills, along with basic troubleshooting of PCs and printers.
- Self-starter and independent- must be able to manage time effectively.
- Demonstrate our core values of Competence, Collaboration, Commitment and Clarity to the team, our customers and across the business.
- Passionate about providing exceptional customer service
- Experience working with systems with high-voltage electrical and transformers
- Experience working as a remote-office employee
Clarity on your path
At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.
Learn & Grow
Diversity & Inclusion
Latest Technology
Our commitment
We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.
Equal Opportunity Employer
Swisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.Swisslog’s FMLA policy can be found at:
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.us@swisslog-healthcare.com.